Social media could challenge e-mail’s hold on workplace communication, analysts say


Social networks could compete with e-mail to be the communication medium of choice for businesses within the next few years, according to research company Gartner. The company predicts that 20% of business communications will take place via social networks by 2014. “The rigid distinction between e-mail and social networks will erode. E-mail will take on many social attributes, such as contract brokering, while social networks will develop richer e-mail capabilities,” said Monica Basso, a vice president at Gartner.  PC World/Today@PCWorld blog

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s