Don’t let knee-jerk responses define your social presence

Companies need to put a lot of thought into how they handle their responses to feedback, comments and criticism, says Lindsay Lebresco, former head of community engagement at Graco. Whom you hire as the face of your social strategy is among the biggest decisions you’ll ever make, and it can be the difference between a social campaign’s success and failure, Lebresco adds.  SmartBrief/SmartBlog on Social Media


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s