The 4 key principles of social crisis-management


When things go wrong for your company, social chatter can easily fan the flames of customer discontent into a full-on PR firestorm. There’s no guaranteed trick for placating an angry social-media mob, writes Caroline Himmelman, but by being honest, open, responsive and contrite you can usually minimize the harm done.  HubSpot.com

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One response to “The 4 key principles of social crisis-management

  1. Therefore, the market for all, including any tact, activity is used to expand the sales area have been included in marketing management. Not only is the marketing department of professional managers in marketing, but in this area part of the process. It includes marketing and sales management, therefore, will also provide funds, together with the customer’s strategy and meet the other.

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